Certificate in Business Management
This guide has been designed to impart knowledge, understanding & information in relation to business management. The unit include:
Developing Your Management Style
Develop yourself, Manage your own resources, Develop the trust and support of others, Handle conflict effectively.
Managing Financial and Non-Financial Resources
Manage financial resources, Manage non-financial resources.
Planning to Meet Customer and Quality requirements
Meet the needs of customers/stakeholders, Understand the wider environment in which the 
organisation operates, Encourage healthy and safe working, Encourage a philosophy of improving quality, Understand how we manage change.
Effective Communication and Information Management
Obtain, analyse, store and use information to better decisions, Obtain and use information in meetings, Communicate information effectively.
Managing Performance
Agree objectives and give work to your team, Identify how we develop staff, Plan team and individual learning, Assess performance and give, Manage poor performance, Understand the role of HR in the organisation, Assess and improve development activities,
Developing Personnel and Personnel Performance
Identify and plan the HR needs of the business, Identify opportunities to improve personnel effectiveness, Identify development needs, Plan team and individual development, Evaluate personnel contributions to business success by appropriate methods of appraisal, Assess and improve development activities
Managing Marketing Activities
Understand your role in terms of clients, customers and stakeholders, and the wider environment in which your organisation operates, Identify, predict and monitor the needs of customer/stakeholders, Plan to meet stakeholder requirements.
Principles of Project Management
Identify the size and importance of project management, Develop a project strategy, Develop a set of measures for a project, Make a business case for a project, Control and support your project.